At Castle Tours, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when visiting our website, booking a tour, or contacting our team.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, nationality, and other details you provide when booking or making inquiries.
  • Payment Information: Credit/debit card details or other payment data processed securely through trusted payment gateways.
  • Technical Data: IP address, browser type, device information, and cookies to help us improve your browsing experience.
  • Travel Preferences: Special requests, interests, and travel history to personalize your experience.


2. How We Use Your Information

Your information is used to:

Comply with legal obligations and protect our rights

Process bookings and payments

Communicate with you regarding tours, confirmations, or changes

Improve our services and website functionality

Send you promotional offers or newsletters (only if you opt in)